Banned on Discord server

hmr

New member
Nov 26, 2024
2
0
1
Hello,
I would like to appeal from a Discord ban, I can't join the appeal server, because when I try to do it, it reloads the app and doesn't let me in. I strongly believe that my Discord account was banned without a proper reason, I could discuss and explain. How can I contact the staff to appeal?
Thanks for understanding.
BTW. every "contact us" in the Help tab doesn't work.
 

MiniDigger

Drunk German 🍺
Staff member
Dec 14, 2021
50
2
25
18
27
Cologne, Germany
benndorf.dev
To provide some context, you get kicked from the appeal guild when we have no record of your ban. That can either be because it was years ago and not properly imported into our new system or because your user isn't banned but you are affected by a ban of another user, discord sometimes bans the IP.
In any case, we need the discord name to provide more help.
The contact us page seems to be disabled for spam reasons, we will look into enabling that again, but you can always reach us via mail at core @ papermc . io.
 

hmr

New member
Nov 26, 2024
2
0
1
To provide some context, you get kicked from the appeal guild when we have no record of your ban. That can either be because it was years ago and not properly imported into our new system or because your user isn't banned but you are affected by a ban of another user, discord sometimes bans the IP.
In any case, we need the discord name to provide more help.
The contact us page seems to be disabled for spam reasons, we will look into enabling that again, but you can always reach us via mail at core @ papermc . io.
I messaged you on the e-mail, can you check it? It would be nice to have most of the informations private.